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1. 304#stainless steel and acrylic as the materials, with screw for install;

2. any fonts, different colors and sizes and styles are according to customers' requirements;

3. Inner high quality waterproof LED strip( with CE & RoHS

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4. Long lifespan over 50000 hours guarantee, safe voltage -DC12V&

5. High light LED inside, surface luminance can be high to 500-1500Mcd (different colors);

6. Uniformity with the unique light absorption layer for transmission of light, refraction;

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7. Ametabolic, waterproof, fireproof, corrosion resistance, no rust, no fade;

8. Wide operating temperature range under dry or humid conditions cold to - 30 degrees and hot to 60 degrees;

9. Various lamp and acrylic colors: White, blue, red, yellow, orange...(RGB color LED letters with programmable controller for option);

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10. Environmental protection: Have no light pollution or chemical pollution;

11. Energy-saving--LED as light source allows greatly reduce the power consumption.

Q1. Can I have a sample order for led letter?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. How long the producing time?

A:Mostly order below 100 rolls will be finshed in 2 weeks, and please contact us and advise your order details so we can give a specific lead time.

Q3. Do you have any MOQ limit for led light order?

A: Low MOQ, 1pc for sample checking is available.

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order for led light?

A:You can send the inquiry to our saler's mailbox or chat trademanager online.Provide us your sign or logo if you have complete drawing(about the sign color,size,installation);

Q6. what about your price?

A: Our sign is customized and have different materials and techology,so the price also different.Whatever our price is reasonable in the market,and we promise you will get the best good quality products.Contact us and inquiry any time,you will know the price and satisfy the price.

Q7: How to install the letter to the wall?

A:We usually use glass glue or screw ,if you need some special requirement ,please tell us.

Q8: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.

Q9:what else payment method can i use?

A: We accpet Paypal and Western Union for order under 2000 USD.